DATA PROTECTION PRINCIPLES
For the purposes of this policy data protection law means: (i) until 25 May 2018 the Data Protection Act 1998 and then (ii) from 25 May 2018 and unless and until it is is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (iii) any successor legislation to the GDPR or the Data Protection Act 1998.
We will comply with data protection law. Personal information we hold about you will be:
Used lawfully, fairly and in a transparent way.
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
Relevant to the purposes we have told you about and limited only to those purposes.
Accurate and kept up to date.
Kept only as long as necessary for the purposes we have told you about.
THE KIND OF INFORMATION WE HOLD ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are "special categories" of more sensitive personal data which require a higher level of protection.
We may collect, store and use the following information about you:
Information you give us. You may give us information when you contact us, register to use our site at www.iconiclights.co.uk or any other site operated by us (our site), place an order, provide feedback participate in social media, enter a competition, promotion or survey, and when you report a problem. This may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs.
Information we collect about you. When you visit our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, and browser information;
information about your visit to the site including traffic data, location data, web logs and other communication data.
Information we receive from other sources. We may receive information about you from third parties (including business partners providing technical, payment and delivery services, advertising networks and analytics).
HOW WILL WE USE YOUR PERSONAL INFORMATION?
We use your information:
to process your orders and manage your account
to communicate with you about our products and promotions;
to monitor purchase history, site use and traffic patterns to improve our site design and products.
to allow you to participate in interactive features of our site.
to personalise your repeat visits to our site
to contact you about leaving a review once your order has been completed
to verify your identity;
to enable third parties to carry out technical, logistical or other functions on our behalf.
to prevent and detect fraud or abuses of our site.
where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
SHARING DATA WITH THIRD PARTIES
We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:
OUR SERVICE PROVIDERS AND SUPPLIERS
In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes.
OTHER THIRD PARTIES
in processing your order we may send your details to and use information from credit reference and fraud prevention agencies;
if we or our business are acquired by a third party when our customers’ personal data will be transferred to the buyer;
If we have to disclose in order to comply with a legal obligation;
in order to enforce or apply the terms of our contract with you; or
to protect the rights, property, or safety of Iconic Lights, our customers, or others.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.
WHAT ARE THE CONSEQUENCES OF FAILING TO PROVIDE PERSONAL INFORMATION OR WITHDRAWING CONSENT?
If you fail to provide certain information when requested:
We may not be able to fulfil your orders or perform other aspects of any contract we have entered into with you
We may be prevented from complying with our legal obligations
You may not be able to participate in the interactive aspects of our site.
INFORMING US OF CHANGES
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
CHANGE OF PURPOSE
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.
We would like to send you information about our products and services which may be of interest to you. If you have signed up for an account with us whilst making an online purchase or consented to receive marketing in any other way, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can unsubscribe at the foot of every email or contact us at [email protected].
To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.
WHAT ARE YOUR RIGHTS?
Right of access - You have the right to obtain confirmation that your data is being processed and access to your personal data. You can make a request by email to: [email protected], or in writing to: Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG
In most cases we will provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is manifestly unfounded or excessive or to comply with requests for further copies of the same information although this does not mean that we will charge for all subsequent access requests.
We must without delay and in any event within 1 month of your request (subject to extensions in some cases):
confirm what personal data we hold about you;
provide a copy of the data in commonly used electronic form; and
provide any supporting explanatory materials.
We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary.
Where requests are obviously unfounded or excessive we can refuse to respond. In such cases, we will, within one month, explain why and will inform you of your right to complain to our Supervisory Authority and to pursue a legal remedy.
Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine readable format
Rights of Correction and Erasure (“right to be forgotten”) You may ask us to correct or remove information you think is inaccurate.
RIGHT TO WITHDRAW CONSENT OR RESTRICT PROCESSING
Processing for marketing purposes - You may object, at any time, to the processing of your personal data for direct marketing purposes. When you register and every time we get in touch with you, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out.
Processing for our legitimate interest - You can object to any processing which is for our legitimate interests or those of a third party in which case, the processing must stop, unless there are compelling legitimate grounds for the processing which override your rights, or where the processing is necessary in relation to legal action.
You can raise an objection, withdraw consent or restrict processing by email to [email protected], or in writing to Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG.
Right to Complain - If you have any concerns with how we keep and use your information please contact our Data Protection Officer by email at [email protected], or in writing to Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG. You may also complain to our Supervisory Authority, the Information Commissioner’s Office by using their livechat service via their website at https://ico.org.uk/global/contact-us/live-chat or by phone on 0303 123 1113 or, where different, the Supervisory Authority where your data has been processed. We will advise you of this where appropriate.
AUTOMATED DECISION MAKING
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you. We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
HOW WE KEEP YOUR INFORMATION SECURE
We use Secure Server Software (SSL) to ensure that personal information, including credit card details, remains private and secure. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We will maintain appropriate safeguards to ensure the security, integrity and privacy of your information and will take reasonable steps to try to ensure that third parties to whom we transfer any of your information will provide sufficient protection of that information.
Our site may, from time to time, contain links to and from the websites of partner networks, advertisers and affiliates. Please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these. Please make sure you are happy with these policies before you submit personal data to these organisations via their websites.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
HOW TO CONTACT US
Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG
Justin from @design_at_nineteen’s home is the epitome of cool. The clean lines and dark walls are the stuff of dreams. Justin moved in to his home 3 years ago and has since renovated his entire house including changing the layout downstairs, reinstating the original arches and ripping out the kitchen and he’s not done yet. Still on the agenda is a loft conversion and the rejuvenation of the garden.
Justin, a South African, interior design graduate has a taste for the finer things in life, choosing to seek out the more unique, exquisite pieces for his home and taking the time to find the perfect thing while also being savvy and shopping online to compare prices. Walking into his South London home on a cold January morning, was like walking straight onto a set from Ideal Home or Apartment Therapy. It was evident that the placement of everything had been considered and the level of sophistication was effortless.
‘Elegant, timeless, monochrome, classic with an edge’
‘My favourite room in the house is the living room. It’s the place that we go every day, it’s a place where I feel cocooned and safe. I just love the style of it. Originally there was a door as you came in through the entrance hall, you would walk through the entrance hall and come to a door to the living room. We decided we wanted more of a square room so there was more space for a big sofa and to have more of an inviting feel. So, we blocked off the door in the entrance hall and knocked through the supporting wall that separated the kitchen and the dining room from the living room. That gave us more of an open plan feel which is what we wanted for this house – for it to feel more open. We have the advantage of high ceilings which gives the illusion that the rooms are bigger. We also, reinstated the arches that would have been in the original property.
When Justin first bought the property, it had been decorated to an ‘OK standard’ although not to his style and tastes. The kitchen was a white high gloss kitchen with a butcher’s block in the centre and there wasn’t enough storage, carpets ran through the house and magnolia everywhere. The first thing Justin did was banish the magnolia and beige carpets to put his own stamp on the house.
What do you like about the bedroom?
‘The comfy bed. I like that it’s a zone that you go to at the end of a heavy day and it becomes the secluded area where you feel relaxed and you can just be yourself – you can shut off from the world and it becomes your space. I think the bedroom is an undervalued part of the home that people don’t invest enough into. It’s a space that you really can be creative with’.
‘Have all of your ducks in a row…’
“Find out what works for you when renovating a house. Make sure that you also check your trades – that’s something that people often glance over. Make sure that you get quotations first and everything is signed and ready to go. Often with a renovation, you can get carried away with your ideas and those ideas surmount to money and you can get into to trouble. Have all of your ducks in a row before you pursue anything.”
‘Lighting is one of the most important aspects of any aesthetic. It needs to be spot on and create different zones with the lighting. You need feature lighting as well as side lighting to create as many spaces as you can that have different moods. I think lighting is extremely important and one of the things that people don’t factor in enough when people are doing a renovation or trying to create a mood in a space. In our living room, we made sure to bring in a good lighting. There are three lighting zones, we have the main ceiling pendant or there’s the lighting that circles the perimeter of the ceiling, to create this we lowered the ceiling with concealed lighting inside, and finally we have the occasional lights to create the pops here and there.’
“IT WAS A COMPLETE DISASTER”
Justin advises anyone starting a renovation to never do your bathroom first and he learnt that the hard way and had to renovate his bathroom twice. The tradesman he had employed didn’t listen to the briefs that Justin had sent over and he came home to the tiles in the wrong places. They ripped out the first bathroom within a year of it being completed in order to do it again and luckily, it’s not Justin’s second favourite room in the house.
What’s your favourite part of renovating a house?
‘I love changing the stuff, looking at how the space works for you and not necessarily keeping the space as it was intended. I think it’s really important to look at the space and judge from that space how you’re going to live in it. When we first bought this property, we lived in it for a least 6 months before we even thought about renovations so that we could envision how we would utilise the space.’
Justin’s next project is the loft. He’s looking to convert the loft into another bedroom with an en suite and a walk-in wardrobe (dreamy). After that, Justin is looking to the garden, he wants to landscape all his outside space and create different moods and zones for entertaining.