DATA PROTECTION PRINCIPLES
For the purposes of this policy data protection law means: (i) until 25 May 2018 the Data Protection Act 1998 and then (ii) from 25 May 2018 and unless and until it is is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (iii) any successor legislation to the GDPR or the Data Protection Act 1998.
We will comply with data protection law. Personal information we hold about you will be:
Used lawfully, fairly and in a transparent way.
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
Relevant to the purposes we have told you about and limited only to those purposes.
Accurate and kept up to date.
Kept only as long as necessary for the purposes we have told you about.
THE KIND OF INFORMATION WE HOLD ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are "special categories" of more sensitive personal data which require a higher level of protection.
We may collect, store and use the following information about you:
Information you give us. You may give us information when you contact us, register to use our site at www.iconiclights.co.uk or any other site operated by us (our site), place an order, provide feedback participate in social media, enter a competition, promotion or survey, and when you report a problem. This may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs.
Information we collect about you. When you visit our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, and browser information;
information about your visit to the site including traffic data, location data, web logs and other communication data.
Information we receive from other sources. We may receive information about you from third parties (including business partners providing technical, payment and delivery services, advertising networks and analytics).
HOW WILL WE USE YOUR PERSONAL INFORMATION?
We use your information:
to process your orders and manage your account
to communicate with you about our products and promotions;
to monitor purchase history, site use and traffic patterns to improve our site design and products.
to allow you to participate in interactive features of our site.
to personalise your repeat visits to our site
to contact you about leaving a review once your order has been completed
to verify your identity;
to enable third parties to carry out technical, logistical or other functions on our behalf.
to prevent and detect fraud or abuses of our site.
where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
SHARING DATA WITH THIRD PARTIES
We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:
OUR SERVICE PROVIDERS AND SUPPLIERS
In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes.
OTHER THIRD PARTIES
in processing your order we may send your details to and use information from credit reference and fraud prevention agencies;
if we or our business are acquired by a third party when our customers’ personal data will be transferred to the buyer;
If we have to disclose in order to comply with a legal obligation;
in order to enforce or apply the terms of our contract with you; or
to protect the rights, property, or safety of Iconic Lights, our customers, or others.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.
WHAT ARE THE CONSEQUENCES OF FAILING TO PROVIDE PERSONAL INFORMATION OR WITHDRAWING CONSENT?
If you fail to provide certain information when requested:
We may not be able to fulfil your orders or perform other aspects of any contract we have entered into with you
We may be prevented from complying with our legal obligations
You may not be able to participate in the interactive aspects of our site.
INFORMING US OF CHANGES
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
CHANGE OF PURPOSE
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.
We would like to send you information about our products and services which may be of interest to you. If you have signed up for an account with us whilst making an online purchase or consented to receive marketing in any other way, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can unsubscribe at the foot of every email or contact us at [email protected].
To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.
WHAT ARE YOUR RIGHTS?
Right of access - You have the right to obtain confirmation that your data is being processed and access to your personal data. You can make a request by email to: [email protected], or in writing to: Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG
In most cases we will provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is manifestly unfounded or excessive or to comply with requests for further copies of the same information although this does not mean that we will charge for all subsequent access requests.
We must without delay and in any event within 1 month of your request (subject to extensions in some cases):
confirm what personal data we hold about you;
provide a copy of the data in commonly used electronic form; and
provide any supporting explanatory materials.
We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary.
Where requests are obviously unfounded or excessive we can refuse to respond. In such cases, we will, within one month, explain why and will inform you of your right to complain to our Supervisory Authority and to pursue a legal remedy.
Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine readable format
Rights of Correction and Erasure (“right to be forgotten”) You may ask us to correct or remove information you think is inaccurate.
RIGHT TO WITHDRAW CONSENT OR RESTRICT PROCESSING
Processing for marketing purposes - You may object, at any time, to the processing of your personal data for direct marketing purposes. When you register and every time we get in touch with you, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out.
Processing for our legitimate interest - You can object to any processing which is for our legitimate interests or those of a third party in which case, the processing must stop, unless there are compelling legitimate grounds for the processing which override your rights, or where the processing is necessary in relation to legal action.
You can raise an objection, withdraw consent or restrict processing by email to [email protected], or in writing to Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG.
Right to Complain - If you have any concerns with how we keep and use your information please contact our Data Protection Officer by email at [email protected], or in writing to Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG. You may also complain to our Supervisory Authority, the Information Commissioner’s Office by using their livechat service via their website at https://ico.org.uk/global/contact-us/live-chat or by phone on 0303 123 1113 or, where different, the Supervisory Authority where your data has been processed. We will advise you of this where appropriate.
AUTOMATED DECISION MAKING
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you. We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
HOW WE KEEP YOUR INFORMATION SECURE
We use Secure Server Software (SSL) to ensure that personal information, including credit card details, remains private and secure. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We will maintain appropriate safeguards to ensure the security, integrity and privacy of your information and will take reasonable steps to try to ensure that third parties to whom we transfer any of your information will provide sufficient protection of that information.
Our site may, from time to time, contain links to and from the websites of partner networks, advertisers and affiliates. Please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these. Please make sure you are happy with these policies before you submit personal data to these organisations via their websites.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
HOW TO CONTACT US
Business Support Manager, LSE Retail Group. Lyntown Trading Estate, Eccles, Manchester M30 9QG
How to Style Pampas Grass and the Best Places to Buy it
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Once considered as a relic from the 1970’s, pampas grass or cortaderia selloana, is now back on-trend and can be seen on the pages and posts of all self-respecting interior design publications or social media. So, for the uninitiated here are some tips on how to style pampas grass and the best places to buy it.
why it works
Pampas grass has a wheat-like neutral colour and this means that it’ll fit in nicely with, more or less, any interior colour scheme. It’s also full of grace, with its long stalks and fluffy floral heads. Beautiful and versatile, you can achieve a wide range of styles that will complement and bring to life any living space or bedroom.
Arranged alongside some other seasonal-themed items, pampas grass can help to make any time of the year feel a little more special. Inspiration for autumn includes vintage wooden apple boxes, painted pumpkins and natural fibre twine all make happy bedfellows for pampas grass displays - think harvest festivals and wheat swaying gently in the breeze.
When it comes to contrast pampas grass works really well with black blue and other dramatic dark wall tones – also currently on-trend. These bring out the golden tones from the grass and also pair really nicely with lush green foliage from plants and worn blue/green ceramics and
glitz and glamour
A simple pampa grass arrangement, placed on a sideboard and accompanied by a cocktail set and candles will provide the perfect addition to spaces that are glitzy and glamourous. Monochrome themes accented by copper or brass, bold patterns and rich velvet furnishings work well as backdrops to this scenario and when it’s time for drinks, choose a delicious Hollywood cocktail.
Due to its current popularity, it’s not difficult to source pampas grass, in fact you may be able to pick up some pampas in your local supermarket – Waitrose Garden, for example stock it. Home and garden centres are also well worth checking out, as is your local plant nursery. If you’re looking for dried pampas and want a quick fix solution, then a respectable florist is perhaps your best bet – most good florists who don’t have it in stock will be glad to order it for you and so maybe give them a call or drop in as you’re passing to avoid a wasted journey.
Your final option is to grow some pampas from seed, however be warned, it takes up to three years before the grass begins to produce those luscious plumes – so not the best approach for the impatient.
If you are wanting to get crafty and achieve a pampas-look that is completely unique- look no further!
create your own pampas fireplace garland
This is perfect for a cosy Autumnal feel leading up to the Christmas season. Don’t be put off by the extravagant finished look- this is relatively easy to create!
You will need a large slab of Oasis (you can get this from your local florist) that you then need to soak in water (the sink / bath is the best bet for this). After soaking, pop them on your mantel piece and begin sticking the foliage / dried flowers into the oasis until you can no longer see the oasis and are happy with the finished look!
For the foliage, you may want to use Eucalyptus, Ruscus and Limonium Sinensis- but of course this is completely up to you! Although, Eucalyptus has the extra plus of making the whole room smell amazing! For the dried flowers, along with the pampas grass, you can add, dried daisy flowers, bunny tail grass and some sprayed wild grass. You may want to weave some fairy lights through at the end- for that extra magical finish.
add a touch of water to the oasis every couple of days to stop it from drying out.
Hide a couple of miniature diffusers inside the garland to unleash an even greater aroma!
create your own pampas wreath
To add even more autumnal-ness to your home you can create your own pampas wreath! This could go on the outside / inside of your front door or on any bare wall in the house! By making it yourself you can fit it exactly to your home style, whether that is bohemian, farmhouse, minimal or Scandi.
To make the basis of the wreath you will need a 10” metal hoop or a flexible metal wire that you can bend into a circle and tape together. For this, you may want to opt for a fluffier pampas grass- that way the finished wreath will be full and fluffy with minimal gaps. Trim the pampas grass stem so it is 3-4” and then position it on the metal hoop and wrap metal wire around both the stem and the metal hoop several times so they are attached together. Then, place the top (plume) of the next pampas grass on the attached stem of the previous pampas grass, that way it covers up the metal wire. Repeat this process until the metal hoop is covered and you have completed your wreath!
Feel free to add any other dried flowers or foliage that take your fancy!
accentuating the natural elements
Since the early 2000’s, minimalism has taken over the world of interiors, following the motto that ‘less is more’. However, there is a fine line between achieving minimalism within your home and looking like you live in a hospital clinic! You still want to ‘make your house a home’, as the saying goes. The ‘natural elements’ trend is the perfect way to add detail, texture and dimension to your home whilst still in-keeping with minimalism. Pampas grass certainly achieves this- adding detail to a bare space with the neutral colour tones still giving a minimal finish. Other natural materials that have a similar effect are ceramic, cement and light wood.
We have a wide variety of rattan / light wood shades that completement pampas grass perfectly. Placing an oversized vase full of pampas grass in a room with one of these shades will be sure to create a seamless finish of co-ordinating textures and earthy colourways.