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Delivery Information

UK Standard Delivery

£3.95 (Free for orders over £60)

We offer Free standard UK delivery on all orders over £60*. Delivery for orders below £60 will be charged at £3.95 and delivery will be made between Monday and Friday so please allow 3-5 working days for your order to arrive.

*We unfortunately cannot offer standard delivery to the following: Offshore, Channel Islands and the Republic of Ireland. Please contact our bright sparks directly to arrange delivery on 0161 837 6092. 

 

UK Next Day Delivery

£5.95 

Last minute order? Get it the very next day with our express service; it guarantees next working day delivery to UK Mainland* for all orders placed before 7pm Monday to Friday, and 2pm on Weekends.

*We unfortunately cannot offer next day express delivery to the following locations: Offshore, Northern Ireland, Republic of Ireland, Scottish Highlands and the Channel Islands.

 

Click and Collect

Not Going to be Home? Choose Click and Collect

With Click and Collect, there’s no need to wait in. 

Simply select Click and Collect as your delivery option at the checkout and choose the Hermes Parcel Shop nearest to your preferred address.

 

European Delivery

Ordering from overseas? We offer a range of delivery options to Europe and Russia; please contact us directly to arrange the delivery of your chosen lights:

Email: [email protected]

Phone: +44161 837 6092

*We can only deliver to Russia if a valid business address is provided.

 

Have more questions?

We don’t keep you in the dark – track your order at any time by following the instructions on your order confirmation email.

We shine a light on our service, so if you have any questions about your delivery, contact our Customer Services team on 0161 837 6092. They're available:

 

Monday to Friday 8am - 8pm

Saturday 8am - 4pm

Sunday 10am - 4pm

 

If no one is available to take delivery from our couriers, a calling card will be left. If you do not contact the courier, a further two delivery attempts will be made. If the courier is still unable to deliver after this point the goods will be returned to Iconic Lights.

In the unlikely event of products being unavailable for dispatch within 7 days, you will be contacted by our customer service team and will be given the option to cancel your order with a full refund or find alternative items.

 

Orders can't be delivered on UK Bank holidays so please allow an extra working day for deliveries over these days as per the below:

Good Friday – Friday 19th April

Easter Monday – Monday 22nd April

Early May Bank Holiday – Monday 6th May

Spring Bank Holiday – Monday 27th May

Summer Bank Holiday – Monday 26th August

Christmas Day – Wednesday 25th December

Boxing Day – Thursday 26th December

 

*Please note we are unable to change your delivery address once an order has been placed.

UK Standard Delivery

£3.95 (Free for orders over £60)

We offer Free standard UK delivery on all orders over £60*. Delivery for orders below £60 will be charged at £3.95 and delivery will be made between Monday and Friday so please allow 3-5 working days for your order to arrive.

*We unfortunately cannot offer standard delivery to the following: Offshore, Channel Islands and the Republic of Ireland. Please contact our bright sparks directly to arrange delivery on 0161 837 6092. 

 

UK Next Day Delivery

£5.95 

Last minute order? Get it the very next day with our express service; it guarantees next working day delivery to UK Mainland* for all orders placed before 7pm Monday to Friday, and 2pm on Weekends.

*We unfortunately cannot offer next day express delivery to the following locations: Offshore, Northern Ireland, Republic of Ireland, Scottish Highlands and the Channel Islands.

 

Click and Collect

Not Going to be Home? Choose Click and Collect

With Click and Collect, there’s no need to wait in. Simply select Click and Collect as your delivery option at the checkout and choose the Hermes Parcel Shop nearest to your preferred address.

 

European Delivery

Ordering from overseas? We offer a range of delivery options to Europe and Russia; please contact us directly to arrange the delivery of your chosen lights:

Email: [email protected]

Phone: +44161 837 6092

*We can only deliver to Russia if a valid business address is provided.

 

Have more questions?

We don’t keep you in the dark – track your order at any time by following the instructions on your order confirmation email.

We shine a light on our service, so if you have any questions about your delivery, contact our Customer Services team on 0161 837 6092. They're available:

Monday to Friday 8am - 8pm

Saturday 8am - 4pm

Sunday 10am - 4pm

 

If no one is available to take delivery from our couriers, a calling card will be left. If you do not contact the courier, a further two delivery attempts will be made. If the courier is still unable to deliver after this point the goods will be returned to Iconic Lights.

In the unlikely event of products being unavailable for dispatch within 7 days, you will be contacted by our customer service team and will be given the option to cancel your order with a full refund or find alternative items.

 

Orders can't be delivered on UK Bank holidays so please allow an extra working day for deliveries over these days as per the below:

 

Good Friday – Friday 19th April

Easter Monday – Monday 22nd April

Early May Bank Holiday – Monday 6th May

Spring Bank Holiday – Monday 27th May

Summer Bank Holiday – Monday 26th August

Christmas Day – Wednesday 25th December

Boxing Day – Thursday 26th December

 

*Please note we are unable to change your delivery address once an order has been placed.