How Do I Return?
1 Pack the item(s) back into the original box with all components and click “Return My Order” below:
2 Choose the package option that best suits what it is you're returning, fill in the details and generate your label (your Order ID is your 9-digit order number from your order confirmation email from us – it should begin with 500)
3 Print off and attach the label to your parcel
4 Complete drop off at your local Post Office
When you create a return label, you will receive a QR code to your e-mail address. This is scanned at the Post Office where the return label will be printed off for you.
When Will I Get My refund?
Our dedicated Customer Service team aim to have your refund processed within 3-5 days of receiving the returned item(s).
Have More Questions?
Feel free to contact our Customer Service team.
Email: [email protected]
Phone: 0161 837 6092
Monday to Friday 8am – 5pm
Saturday 8am – 4pm
Sunday - Closed