Free & Easy Returns
Returns that are oh-so simple. Not your style? Return any item for free within 14 days of receiving it by following the below steps. Reporting any damages or faults is easy, just let us know within 30 days of receiving your order.
How Do I Return?
1 Pack the item(s) back into the original box with all components and click “Return My Order” below:
2 Choose the package option that best suits what it is you're returning, fill in the details and generate your label (your Order ID is your 9-digit order number from your order confirmation email from us – it should begin with 500)
3 Print off and attach the label to your parcel
4 Complete drop off at your local Post Office
Can't Print Your Returns Label?
If you can’t print your free returns label, please contact Customer Service on 0161 837 6092 and they will be able to send the label to you in the post.
When Will I Get My refund?
Our dedicated Customer Service team aim to have your refund processed within 3-5 days of receiving the returned item(s).
Have More Questions?
Feel free to contact our Customer Service team.
Email: [email protected]
Phone: 0161 837 6092
Monday to Friday 8am – 5pm
Saturday 8am – 4pm
Sunday - Closed