Returns & Refunds

Extended Returns Free & Easy Returns
Extended Returns - Christmas 2021
To help with gifting this Christmas, any products bought in November or December 2021 can be returned throughout the entirety of January 2022.

 

How Do I Return? 

1  Pack the item(s) back into the original box with all components and click “Return My Order” below:

2  Choose the package option that best suits what it is you're returning, fill in the details and generate your label (your Order ID is your 9-digit order number from your order confirmation email from us – it should begin with 500)

3  Print off and attach the label to your parcel

4  Complete drop off at your local Post Office

 

 

 

Can't Print Your Returns Label?

If you can’t print your free returns label, please contact Customer Service on 0161 837 6092 and they will be able to send the label to you in the post.

 

When Will I Get My refund?

Our dedicated Customer Service team aim to have your refund processed within 3-5 days of receiving the returned item(s).

 

Have More Questions? 

Feel free to contact our Customer Service team.

Email: customerservice[email protected]

Phone: 0161 837 6092

Monday to Friday  8am – 5pm

Saturday  8am – 4pm

Sunday - Closed