Returns & Refunds

Extended Returns Free & Easy Returns
Extended Returns - Covid-19
In an effort to help you stay safe we've extended our returns. Return any item for free up to 30 days after receiving it by following the below steps. Reporting any damages or faults is easy, just let us know within 30 days of receiving your order.


How Do I Return? 

1  Pack the item(s) back into the original box with all components and click “Return My Order” below:

2  Choose the package option that best suits what it is you're returning, fill in the details and generate your label (your Order ID is your 9-digit order number from your order confirmation email from us – it should begin with 500)

3  Print off and attach the label to your parcel

4  Complete drop off at your local Post Office




Can't Print Your Returns Label?

If you can’t print your free returns label, please contact Customer Service on 0161 837 6092 and they will be able to send the label to you in the post.


When Will I Get My refund?

Our dedicated Customer Service team aim to have your refund processed within 3-5 days of receiving the returned item(s).


Have More Questions? 

Feel free to contact our Customer Service team.

Email: [email protected]

Phone: 0161 837 6092

Monday to Friday  8am – 5pm

Saturday  8am – 4pm

Sunday - Closed